Health professionals

This page is for General Practitioners and other health professionals wanting to refer their patient to West Moreton Health (WMH) for specialist clinical care and support, it contains information on services, eligibility requirements and referral pathways.

Specialist Outpatient Department

Specialist outpatient services provide assessment and management of conditions which require specialist opinion above that available within the primary healthcare setting.

Specialist outpatient department referrals

Emergency Department Alternative Referral Pathways
COVID-19 care pathways

Please visit HealthPathways for up to date information about COVID-19 care pathways and referral information for GPs.

Community health and aged care services

A wide range of community-based services are available at WMH which GPs can refer into to support the care management of their patients.

Community health and aged care services referrals

Mental health, alcohol and other drugs services

WMH provides a wide range of services supporting people with mental health issues and drug and alcohol problems, which GPs can refer into to access specialised support for their patients and their families.

Mental health, alcohol and other drugs services referrals

Rural health services

WMHs rural health services provide a wide range of services to support their community including:

  • inpatient services
  • outpatient services
  • emergency departments
  • allied health
  • telehealth
  • mental health
  • alcohol and other drugs services
  • oral health care
  • child health
  • other visiting services.

Rural health services referrals

Nurse navigation, nurse practitioner and midwife navigation service

This service provides navigation across the lifespan to those individuals who have complex medical conditions.

Nurse navigation, nurse practitioner and midwife navigation service referrals

Virtual care, shared care and HITH referrals

Virtual care technology is helping WMH expand its reach and provide more care closer to home. Telehealth and mobile-enabled care use videoconferencing technology to connect people in the community to specialist health expertise.

Shared care is an arrangement between a GP and a birthing hospital or other birth setting. Patients see GPs for some pregnancy appointments and also have appointments at the hospital in early and later pregnancy.

Virtual care, shared care and HITH referrals

Oral health services

Provision of general and emergency dental care with no out-of-pocket expenses to eligible patients throughout the West Moreton region at hospitals, community clinics and schools.

Oral health services referrals

Rehabilitation

Rehabilitation services are delivered at Ipswich and Boonah hospitals through inpatient services and through the Community Based Rehabilitation Team (CBRT).

Forms

Provide feedback

We welcome your feedback about patient care at West Moreton Health. Connect with us by:

  • Phoning the facility, if you know the treating team or practitioner (see Hospitals and centres)
  • Contacting the Chief Medical Officer (WM_CMO@health.qld.gov.au)
  • Completing a consumer feedback form online (NOTE: you must complete reCAPTCHA at the bottom of the form to submit successfully)
  • Contact our Consumer Liaison (CLO) service WMH_CLO@health.qld.gov.au  

Resources

Secure Transfer Service

Have you updated your practice and provider contact details in the Secure Transfer Service (STS) address book to receive discharge letters and ED letters for your patients electronically into your practice software?

The STS address book contains health care listings, practitioners and provider information. The public hospitals use this General Practitioner (GP) address book to know where to send important clinical information such as discharge summaries and clinical letters to GPs. To help ensure correspondence is directed to the right doctor, at the right location, please ensure the address book is updated every time there is a change to staff members or provider information at the clinic.

Register for access to the Health Provider Portal

Contact Practice Support for help with listing GPs at your practice on the STS directory if you are having difficulties with registration.


Grand rounds

Share medical knowledge and best practice information in a collegial space, at West Moreton’s Grand Rounds. Sessions include a patient, GP and hospital specialist perspective, and offer a great opportunity to:

  • expand your knowledge about local referral pathways (HealthPathways)
  • receive the most up to date West Moreton Health clinical information
  • connect with our region’s clinicians and GPs.

Grand Rounds discussions will be held via Microsoft Teams on the last Thursday of the month from 12 to 1 pm. CPD points can now be claimed for Grand Rounds.

Disclaimer: The information contained within the grand rounds videos on this webpage does not constitute professional advice and should not be relied upon as such. Nothing contained in the grand rounds videos is intended to be used to diagnose, treat or cure any medical condition, nor should it be used for therapeutic purposes or as a substitute for a health professional's advice. Clinical material available on or through this webpage does not replace clinical judgement.


West Moreton HealthPathways

Health Pathways

HealthPathways offers clinicians locally agreed information to make the right decisions together with patients, at the point of care.

The pathways are designed primarily for general practice teams, but are also available to specialists, allied health professionals, and other health professionals in your region.

West Moreton HealthPathways


Darling Downs and West Moreton PHN

Darling Downs and West Moreton PHN supports primary health care professionals; collaborate with our partners and stakeholders across the whole health system; and commission additional services where needed to enable equitable access health services.

Darling Downs and West Moreton PHN


Graduate programs

Nursing and Midwifery Graduate Program


GP point of care poster

The GP point of care poster provides quick access (via QR codes) to frequently used resources including the Health Professionals webpage, HealthPathways, Hospital in the Home and Grand Rounds.

It also includes contact information for referrals, Emergency Department SMO and Specialist Outpatient Department enquiries.

It is available for GPs to print and display in their offices.