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Account Payment


All patients are required to pay for discharge medications. Private and non-Medicare eligible patients may also be required to pay for prosthetics, diagnostic and hospital accommodation fees. Non-Medicare eligible patients are also required to pay for all outpatient services, for example fracture clinic, emergency department visit and pathology. Accounts for planned admissions should be paid three working days prior to coming to hospital to enable documentation to be completed and processed before surgery.

Accounts can be paid by cash, cheque, EFT, direct deposit, online (via Visa, MasterCard and Masterpass), or in person at the below facilities and locations.

Ipswich Hospital

  1. In person at Patient Accounts Monday to Friday 7.30am to 4.00pm front entrance, Chelmsford Avenue, Ipswich Hospital.
  2. Post to Accounts Receivable, Ipswich Hospital, PO Box 73, Ipswich, Queensland 4305.
  3. Online via Bpoint by visiting our Patient Accounts Bpoint link. View our step-by-step instructions guide for assistance.
  4. Phone (07) 3810 1213

Boonah Health Service

  1. In person at the front entrance Monday to Friday 8.30am to 4.30pm.
  2. Post to Accounts Receivable, PO Box 93, Boonah, Queensland 4310.
  3. Online via Bpoint by visiting our Patient Accounts Bpoint link. View our step-by-step instructions guide for assistance.
  4. Phone (07) 5463 3300

Esk Health Service

  1. In person at the front entrance Monday to Friday 8.30am to 4.30pm.
  2. Post to Accounts Receivable, PO Box 47, Esk, Queensland 4312.
  3. Online via Bpoint by visiting our Patient Accounts Bpoint link. View our step-by-step instructions guide for assistance.
  4. Phone (07) 5424 4600

Gatton Health Service

  1. In person at the front entrance Monday to Friday 8.30am to 4.30pm.
  2. Post to Accounts Receivable, PO Box 167, Gatton, Queensland 4343.
  3. Online via Bpoint by visiting our Patient Accounts Bpoint link. View our step-by-step instructions guide for assistance.
  4. Phone (07) 5468 4188

Goodna Community Health

  1. In person at the front entrance Monday to Friday 8.30am to 4.30pm.
  2. Post to Accounts Receivable, PO Box 188, Goodna, Queensland 4300.
  3. Online via Bpoint by visiting our Patient Accounts Bpoint link. View our step-by-step instructions guide for assistance.
  4. Phone (07) 3818 4800 or 1800 607 030

Laidley Health Service

  1. In person at the front entrance Monday to Friday 8.30am to 4.30pm.
  2. Post to Accounts Receivable, 75 William Street, Laidley, Queensland 4341.
  3. Online via Bpoint by visiting our Patient Accounts Bpoint link. View our step-by-step instructions guide for assistance.
  4. Phone (07) 5466 8100

The Park Centre for Mental Health, Treatment, Research and Education

  1. In person at the cashier office Monday to Friday 8.30am to 12pm and 1pm to 2.30pm located in the Administration Building.
  2. Post to Accounts Receivable, Locked Bag 500, Archerfield. Queensland 4108.
  3. Online via Bpoint by visiting our Patient Accounts Bpoint link. View our step-by-step instructions guide for assistance.
  4. Phone (07) 3271 8222

Private health insurance

Using your private health insurance is a great way to support your local hospital. For more information and to find out about the benefits to you, please ask staff to contact our Patient Options Liaison Officer or phone (07) 3810 1816 to discuss it further.



Last updated: Monday, June 5, 2017

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