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Refer your patient

Referral criteria across West Moreton health are changing.

Make sure you are familiar with the latest criteria when referring patients.

In order to accurately assess referrals, determine clinical need, and avoid delay in care for patients, we need referrers to provide us with the Essential Referral Information and Meet the Minimum Referral Criteria found within the state-wide referral criteria, also known as Clinical Prioritisation Criteria (CPC), on the WMH Refer your Patient web page. We will be unable to complete the referral assessment process without it. West Moreton Clinicians will use this information to categorise patients using the criteria.

Investigations included in the referral should be dated within three months of referral, unless otherwise clinically indicated..


To provide feedback regarding contents on this website or general referral questions please phone 3413 7402, 3413 7312 or email

For consumer information please click here

+ Clinical Prioritisation Criteria

Clinical Prioritisation Criteria (CPC) are clinical decision support tools that will help ensure patients referred for public specialist outpatient services in Queensland are assessed in order of clinical urgency.

CPC will be used by both referring practitioners when referring into the Queensland public hospital system and Queensland public specialist outpatient services when determining how quickly the patient should be seen (urgency category).

CPC have been developed to improve patients’ specialist outpatient experience. They aim to ensure:

  • Equitable assessment of patients regardless of where they live
  • Specialist outpatient appointments that are delivered in order of clinical urgency
  • Patients are ready for care at their first specialist outpatient appointment
  • Improved referral and communication processes between referrers and specialist outpatient services

Specialist Service Referral Directory

For other conditions not listed please use the General Referral Criteria.

Conditions Search

How to search

Conditions are listed in alphabetical order by their title.

To search:

  • Use Ctrl+F on your keyboard, enter key word(s) then hit enter.
  • Click down arrow next to the key word to go to next instance of key word until you find the document you are looking for.
  • To search again, delete key word and enter new key word.



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Abdominal pain
Abdominal pain – chronic
Abnormal cervical screening / cervical dysplasia / abnormal cervix
Abnormal liver function tests / jaundice
Achilles tendon pathology and rupture
Adrenal insufficiency
Adrenal mass

Age related macular degeneration

All other ENT conditions

Allergic eye disease
Allergic reactions
Allergic rhinitis/nasal congestion/obstruction
Altered bowel habit
Anisocoria (unequal pupil size)
Antenatal & neonatal surgical conditions
Aortic aneurysm
Asthma, stridor and wheeze
Autism spectrum disorder (diagnosed or suspected)
Autoimmune liver disease (AIH, PBC, PSC)


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Back and/or neck pain (Spinal Surgical Service)
Barrett’s oesophagus surveillance
Basal thumb arthritis
Behavioural problem in a child < 6 years
Behavioural problem in a child ≥ 6 years
Biopsy proven new diagnosis of lymphoma Darling Downs Health Service (refer via CPC website)
Biopsy proven new diagnosis of lymphoma Metro South Health
Bowel cancer screening
Brain tumours (intracerebral, meningioma, skull base, pituitary)
Brain/spinal tumours Paediatrics
Breast – benign and malignant
Breast cancer
Breast issues


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Carotid artery disease
Cervical polyp
Chalazion/meibomian cyst
Chalazion/meibomian cyst Paediatrics
Chest wall deformity
Chronic and recurrent abdominal pain
Chronic diarrhoea and/or persistent vomiting
Chronic ear disease
Cleft lip and palate repair Paediatrics
Coeliac disease
Colorectal bowel disease
Colorectal cancer
Complex or undifferentiated medical problems
Complex paediatric patients transitioning to adult services
Congenital glaucoma
Congenital hand surgery Paediatrics
Constipation and encopresis
Constipation with or without soiling
Cranial malformations - arachnoid cyst (cranial and spinal) Paediatrics
Cranial malformations - chiari Paediatrics
Cranial malformations - hydrocephalus Paediatrics
Craniofacial deformities Paediatrics


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Development delay in children < 6 years
Diabetes mellitus
Diabetic retinopathy
Dialysis access procedure (specialist-to-specialist referral) (CPC website)
Disorders of salt and water
Dupuytren’s contracture (Orthopaedics)
Dupuytren's contracture
Dyspareunia (deep or superficial)
Dysphagia (Gastroenterology)
Dysphonia/hoarseness Paediatrics


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Ear deformities
Elevated iron studies
Endocrine surgery
Enlarged lymph nodes
Epiphora (watery eyes)
Epiphoria (watery eyes/blocked tear duct)
Epiretinal membrane
Epistaxis (recurrent) Paediatrics


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Facial fractures
Facial masses
Faints, syncope and funny turns
Faltering growth (failure to thrive) in children < 6 years
Foot and ankle arthritis
Fuch’s (Endothelial) dystrophy


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General plastic surgery
Glucocorticoid excess (Cushing’s syndrome)
Growth failure Refer to Lady Cilento Children's Hospital


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Hand trauma
Head and neck cancer
Head and neck mass
Hearing loss Paediatrics
Heart failure
Heavy menstrual bleeding (HMB)
Heel pain
Hepatic steatosis / Non-alcoholic fatty liver disease (NAFLD)
Hepatitis B Virus- Please address referral to infectious diseases
Hepatitis C Virus -Please address referral to infectious diseases
Hepatobiliary surgery
Hernia repair
Hernia, hydrocele and testicular conditions
High-risk foot
Hip pain
Hydrocephalus and VP shunt
Hypertension (endocrine)
Hypogonadism & infertility – male


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Incontinence Paediatric
Incontinence/bladder dysfunction (female) (Urology)
Inflammatory bowel disease
Ingrown toenail Paediatric
Insulinoma / hypoglycaemia unrelated to diabetes
Intermenstrual bleeding
Intraocular melanoma
Intraoral frenulum issues
Iron deficiency
Irritable infant < 1 year


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Joint Pain
Knee pain (acute)
Knee pain (chronic)
Known or suspected endometriosis
Lateral neck masses, sinuses and fistula
Learning difficulty/disability in children ≥ 6 years
Lid Lesions
Lipid disorders
Liver cirrhosis
Lower limb reconstruction
Lower limb trauma (see also acute knee pain above)
Lower urinary tract symptoms (female)
Lower urinary tract symptoms (male)
Lung cancer
Lung Cancer
Lymphadenopathy for investigation


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Macular hole
Medication review / poly-pharmacy
Midline neck swelling
Mirena®/progesterone releasing IUD Insertion or removal, for HMB or HRT
Movement disorders
Multiple myeloma Darling Downs Health Service (refer via CPC website)
Multiple myeloma Metro South Health
Murmur Paediatric


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Nasal allergic rhinitis/congestion/obstruction Paediatrics
Nasal fracture (acute) Paediatrics
Neck mass Paediatrics
Neurovascular disorders (aneurysm, AVMs, other)
Non acute skull fracture / non acute traumatic brain injury
Non acute skull fracture/non acute traumatic brain injury


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Oligo/amenorrhoea, hirsutism, acne, female infertility
Osteoarthritis, gout and joint pain
Osteoporosis and metabolic bone disease
Other Paediatric Conditions
Otitis externa Paediatrics
Otitis media – acute suppurative otitis media (ASOM) Paediatrics
Otitis media – with effusion (OME or glue ear) Paediatrics
Ovarian conditions
Ovarian cyst / pelvic mass


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Paediatric Diabetes
Paediatric obesity
Paediatric Obesity General Paediatrics
Pain / deformity in forefoot and hind foot
Painful/stiff wrist
Pelvic floor dysfunction (e.g. prolapse and/or incontinence)
Pelvic pain/dysmenorrhea/PMS
Penile conditions
Perforated eardrum/chronic suppurative otitis media (CSOM) Paediatrics
Perianal conditions
Perineal conditions (female) Paediatrics
Perineal disease and faecal incontinence
Peripheral arterial disease
Peripheral nerve compression
Peripheral neuropathy
Persistent and chronic cough
Physical finding of concern <1 year
Pituitary mass
Polycystic Ovarian Syndrome (PCOS)
Polyp surveillance
Post burn reconstruction and scar management
Post-coital bleeding
Posterior capsular opacity
Post-menopausal bleeding (vaginal bleeding more than 12 months following last menstrual period)
Pre-operative medical assessment
Primary/ secondary amenorrhoea
Progressive loss of neurological function
Prostate – suspected cancer (including elevated PSA)




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Reconstructive breast surgery
Reconstructive hand surgery
Rectal bleeding
Recurrent respiratory infection
Renal and bladder congenital lesions
Renal mass (tumours/cysts)
Retinal artery occlusion
Retinal vein occlusion


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Short Stature
Shoulder and elbow conditions
Skin and soft tissue masses
Skin and soft tissue pathology – benign and malignant
Skin cancer/skin lesion
Sleep disordered breathing/obstructive sleep apnoea Paediatrics
Space occupying liver lesion
Spinal fracture - acute osteoporotic / pathological fracture not requiring admission for pain relief
Spinal malformations
Spine, Neck, Back Pain
States of altered neurological function
Stenosing tenosynovitis
Stomas and abdominal devices
Strabismus (squint)
Strabismus (squint)
Stridor Paediatrics
Stroke/transient ischaemic attack (TIA)
Supraventricular tachycardia
Syncope / pre-syncope General Medicine
Syncope / pre-syncope Cardiology


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Testicular cancer
Testicular, epididymal, scrotal, penis or foreskin abnormalities
Thyroid enlargement / thyroid nodules
Tonsillitis (recurrent) Paediatrics
Trigeminal neuralgia and other cranial nerve abnormalities


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Umbilical and peri umbilical pathology
Unintentional weight loss
Upper gastrointestinal surgery
Upper limb nerve compression
Upper limb trauma
Urinary incontinence and enuresis
Urinary tract calculi
Urinary tract infection (UTI) – recurrent
Urinary tract infections (UTI)
Urinary tract infections (UTI) Paediatrics


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Vascular anomalies / haemangioma Paediatric Surgery
Vascular anomalies / haemangioma (Plastic and reconstructive Surgery)
Vascular disorders – AVM or aneurysm
Venous ulceration
Vomiting Paediatrics
Vulva lesion/ lump/genital warts/ boil/ swelling/ abscess/ ulcer/ Bartholin’s cyst
Wounds of uncertain cause or non-healing ulcers

Last updated: Thursday, February 7, 2019

Send referrals to


Click here for Best Practice referral template

Click here for Medical director referral template

Click here for ZedMed referral template

Click here for Generic referral template

More information about West Moreton health templates including how to use and how to upload, available here.

To access other referral templates, please visit DDWMPHN Website

Click here for Metro South Health Service referral template

Secure messaging:
Secure web transfer IQ43050005G

HealthLink EDI: qldipswc

General Fax:
3810 1438

Priority Fax for urgent category 1 referrals: 
3413 7277

Outpatients Referrals Centre
PO Box 73, Ipswich
Queensland, 4305

Patient Enquiries:
3810 1217

GP/Specialist Referral Enquiry:
3810 1869 or 3810 1858

Named referrals

If you would like to send a named referral please address to: Director of Speciality

From July 1 2017 Commonwealth growth funding has been capped. This changes how WMHS can fund its growth as an organisation. Named referrals from GP’s help support hospital funding through a Medicare bulk-billing arrangement. The new federal funding model incorporates specific pricing for patients which removes concerns around ‘double dipping'. This benefits hospital and patient services.


GP access to 'The Viewer'

GPs now have secure online access to patient healthcare information from Queensland public hospitals.

More information and registration

Health Provider Portal