Gailes Community Care Unit (CCU) offers a place where residents can obtain the skills to live independently. A chance to meet new people and increase social skills presents the opportunity to develop and enhance skills in a safe and supportive environment with other people who have had similar experiences.
Visitor note: Please check with Gailes Community Care Unit staff on-site regarding visitors.
What is a community care unit?
The community care unit (CCU) is an intensive residential rehabilitation facility in the community where assistance from mental health support workers is provided. The aim is to enhance a resident's skills for independent living in the community.
During initial assessment, the CCU clinical team will ask where a resident would like to live when they leave the CCU. This will help to determine recovery goals.
If unsure whether the CCU is the right place for someone, there are opportunities to come and meet staff and have a tour of the facilities. If assistance is required to arrange a visit, please ask your family, case manager or support person to help you.
The CCU offers all residents a safe environment where one can learn and develop at their own pace. It is a smoke free environment and there is a zero tolerance towards drug or alcohol use.
Who can refer to the CCU?
We accept referrals from general practitioners (GPs), private practitioners, community mental health teams, and non-government support agencies. We do not accept self-referrals. You are encouraged to discuss a referral with your case manager or health professional.
How much does it cost?
It is an expectation to contribute towards board, lodging and accommodation fees. Each resident is assessed individually to determine how much one can pay.
Individual financial situations will not be a barrier to being offered a place at the CCU and the team will support with appropriate budgeting needs.
White goods, furniture and some electrical appliances are provided. Residents will need to supply their own food; toiletries; bedding; cooking and cleaning equipment; medications and other household items. The CCU team can help collect items.
How is the 24-hour support provided?
Staff are available on site 24 hours a day, 7 days a week.
Who works at the Gailes CCU?
- Peer support staff
- Rehabilitation therapy aides
- Occupational therapist
- Clinical psychologist
- Social worker
- Consultant psychiatrist
- Property and operations officer
- Administration officer
- Recreational officer
- Team leader.
What if the CCU is not the right place?
Residents will be here for a six-week trial period. This provides an opportunity to decide if the CCU is the right fit and for staff to determine if we can assist the recovery journey.
Want to have your say about the health care we provide?
Your feedback is always welcome. Connect with us by:
- speak to staff directly
- phone the facility (see Hospitals and centres)
- complete a consumer feedback form online (NOTE: you must complete reCAPTCHA at the bottom of the form to submit successfully)
- complete a consumer feedback form on paper (DOCX)
- contact our Consumer Liaison (CLO) service
- complete an electronic survey sent by Queensland Health via SMS to patients who have received services at West Moreton Health.