Patients and Visitors

Visiting hospitals and facilities

Everyone can access healthcare at our hospitals, regardless of their vaccination status.

Visitor access

  • Two visitors per patient are allowed in most cases, with some exceptions in the most high-risk areas, including dedicated COVID treatment areas wards and Ipswich Hospital Emergency Department.
  • To maintain a COVID-safe environment, there may at times be a requirement to limit visitors to one person per patient. Staff will advise as needed. 

COVID designated zones, beds or wards

  • No visitors except at the discretion of a senior clinician.

    Ipswich Hospital Emergency Department

    • Waiting room: No visitors except if accompanying a minor or person with special needs, due to physical distancing requirements.
    • Treatment areas: 1 visitor

    You must NOT visit if you: 

    • have COVID-19 symptoms

    • have had COVID-19 in the last seven days*

    • are a close contact and it has been five days or less since the diagnosed person received a positive COVID-19 test*

    • have been tested for COVID-19 and are awaiting a result

    * NOTE: Please phone 3810 1111 to be directed to the relevant ward to arrange entry via exception prior to your planned visit. A close contact or COVID-19 positive person attending as a support person to a birthing woman or on compassionate grounds (e.g. end of life visit) is required to follow risk mitigation strategies put in place by the hospital.

    Visiting hours

    Visiting hours are 10am-1pm and 4-8pm.

    In most cases, patients can have up to 2 visitors during visiting hours for any length of time, except in high-risk areas. 

    The East Street and Chelmsford Avenue entrances at Ipswich Hospital are open from 6 am to 8 pm, Monday to Friday.

    We strongly advise that you contact the hospital ward before leaving home as hours may vary.

    Check In Qld app - no longer required

    Visitors are no longer required to sign in using the Check in Qld app.