Patients and Visitors

Visiting hospitals



As part of our efforts to manage the spread of coronavirus (COVID-19), from 10 July 2020 there will be a limit of 2 visitors per patient at any given time at Ipswich, Boonah, Esk, Gatton and Laidley Hospitals until further notice. This is to comply with a directive issued by the Chief Health Officer.

We understand this is hard, and we know visitors play an important role in a patient’s recovery, but please limit visits as much as possible to keep staff and patients safe.

Technology makes it easy to stay in touch remotely, and we encourage you to stay connected through phone, text, email, social media or video-chat.

In certain situations, 1 person can stay at all times including:

  • carers for children under the age of 18
  • carers for people with a disability
  • partner or support person when the patient is admitted for care related to pregnancy and birthing
  • support person for emergency department or outpatient care appointments
  • special consideration will be made for end-of-life support, please discuss with the patient’s treating team.

**If you have been asked to self-quarantine in the previous 14 days or are unwell, particularly with a fever (or history of), cough, sore throat, runny nose, fatigue and/or shortness of breath, you may not visit the hospital.

Each of our health facilities has different visiting times. We ask visitors to be considerate of the needs and privacy of all other patients.

Visitors are also asked to please not use patient bathrooms.

Your relatives and friends are requested not to visit if they have a cold or flu, vomiting and/or other infections, because of the risk of introducing infection to the ward.

In the interest of your safety, hygiene and comfort, visiting is restricted to certain times. We ask that your visitors adhere to the following times.

Boonah Health Service

Our visiting hours are Monday to Sunday 8am to 8pm.

Brisbane Youth Detention Centre

Our visiting hours are Monday to Sunday. You must arrange your visit in advance. Call the centre on (07) 3271 0820 to arrange a visit.

Esk Health Service

Our visiting hours are Monday to Sunday 10am to 1pm and 3pm to 8pm.

Gatton Health Service

Our visiting hours are Monday to Sunday 10am to 8pm.

Ipswich Hospital

General visiting hours for most wards

  • 12pm to 2pm
  • 4pm to 8pm.

Short stay, emergency, mental health and palliative care

  • 8am to 8pm.


  • 8am to 12pm for family.
  • 3.30pm to 8pm for all other visitors and guests.

Paediatrics (Children’s Sunshine Ward)

  • 8am to 8pm for parents and guardians.
  • 2pm to 5pm for siblings and other visitors.

Intensive care unit (ICU), coronary care unit (CCU) and isolation rooms

  • These areas are restricted to immediate family and is dependent upon the patient’s condition.
  • Visitors to these areas may be required to wear protective items, such as aprons, gloves and a mask, to ensure the safety and wellbeing of patients.
Laidley Health Service

Our visiting hours are Monday to Sunday 8am to 8pm.