Health Services



For the latest visitor policy for maternity patients, see our Visiting Hospitals page.


Your doctor or midwife will tell you when you will need to come to hospital to give birth.

Call our 24/7 hotline on (07) 3810 1242 or (07) 3810 1564 to speak with a midwife about your questions or concerns.

How should I prepare for going into labour?

What to bring for mum

  • Your Pregnancy Health Record
  • Comfortable clothing
  • Toiletries and tissues
  • Maternity bras
  • Massage oil, barley sugar, glucose drinks or music for labour
  • Current medications
  • Maternity sanitary pads.

What to bring for baby

  • 24 newborn size nappies
  • Newborn clothes including singlets, jumpsuits or warm outfits
  • Small cotton blankets
  • Baby wipes or cotton wool
  • Face washers.

Birth partners should also prepare a bag.

Support during labour

It can be helpful to have a partner, family or friend providing emotional and physical support during labour. The hospital allows two support people with you during labour that can help you by:

  • supporting your decisions, such as the pain relief methods that you choose
  • explaining to the doctor or midwife what you need – and the other way round – which can help you feel much more in control of the situation
  • cut the umbilical cord – talk to your midwife about this.
What will happen when I arrive at the hospital?

On your arrival

Go to Birth Suite located on level 5 of Ipswich Hospital. It’s important that you bring your Pregnancy Health Record book.

A midwife will assess your health and discuss your birthing preferences before taking you into one of the birthing rooms for your labour. To start with, the midwife will:

  • check the baby’s position by feeling your stomach
  • check your temperature, pulse and blood pressure
  • listen to the baby’s heart rate
  • time your contractions
  • put an identification band on your wrist.

Birthing rooms

Birthing rooms have fit balls, mats, heat packs and seating for your support person.

How can I get emotional support?

Women experience different emotions during pregnancy, birth and early parenthood. It helps if you can talk about your concerns openly with your partner, close friend and GP. There are also many organisations that offer support.

For signs of depression, there are a number of places you can go for help, including a visit to your doctor.

Perinatal mental health

Mental health support

Pregnancy support

Refugee and Pasifika maternity models of care

Two innovative culturally responsive midwifery services are being offered to pregnant women living in West Moreton. The Clinical Midwife – Refugee/Multicultural Liaison and Clinical Midwife – Pasifika Liaison complement the current maternity care offered at West Moreton Health to provide woman-centred, family-oriented, culturally responsive maternity care for Refugee and Pacific Islander women and families.

Midwifery-led antenatal care is provided at Redbank Plains Community Centre and Goodna Community Health Centre, with obstetric and multi-disciplinary consultation as required.

The clinical midwives provide expert midwifery support and service-integration for Refugee and Pacific Islander women to ensure appropriate linkages to/from community and hospital services. The clinical midwives work in partnership with community-based and hospital clinicians as well as community groups to ensure the integration of planning, coordination and implementation of culturally safe maternity services across the perinatal continuum.

Contact for more information

Refugee / Multicultural Liaison

Clinical Midwife Jac Matyear
Phone: 0436 926 053

Pasifika Liaison

Clinical Midwife Natalie Poole
Phone: 0436 917 386

Bereavement Care Liaison Clinical Midwife

Bereavement Care The Bereavement Care Liaison Clinical Midwife offers individualised care for families who are experiencing a pregnancy loss over 20 weeks gestation, a neonatal death, or have had a diagnosis of foetal abnormality at any gestation. The Bereavement Midwife coordinates your emotional and physical care, as well as offering specialised emotional support and practical guidance during this difficult time of grief and loss. The service also continues once the family has returned home to assist with the return to the community.

Additionally, this service is responsible for the Midwifery-Care After Loss Clinic (M-CAL) which offers increased continuity of care for women and families who are experiencing their first pregnancy after a previous pregnancy loss over 20 weeks gestation, a neonatal death or a previous diagnosis of foetal abnormality. The Clinic is embedded within the High Risk Clinic –an Obstetrician and the Bereavement Care Liaison Clinical Midwife are present at the same appointment. The service can also provide support during your clinical presentations. If you are eligible and interested in M-CAL clinic for your care, please do not hesitate to speak to the midwife at your next appointment for a referral to this service.

The service is available Monday, Tuesday, Wednesday and Friday between 8.00 am – 4.30 pm.

To reach the Bereavement Care Liaison Clinical Midwife, please call 0436 925 668 or email