West Moreton Health Consumer Liaison (CLO) service manages, and records, all feedback received in relation to West Moreton Health Services – compliments, suggestions and complaints. We appreciate all feedback about healthcare services provided by West Moreton Health.
If you would like to:
You can access the CLO service by:
- Filling in a electronic feedback form
- Email: WMH_CLO@health.qld.gov.au
- Phone: 0409 275 503 (Monday - Friday, 8:00am to 4:00pm)
Raise health service concerns
The CLO team will work with you and the treating team to resolve complaints. This will include:
- Sharing your specific feedback concerns with the treating team, including the outcome you are seeking
- Working with the treating team to review your concerns and determine the best way to respond to your feedback
- Helping the treating team to provide you with a response.