Contractor resources

Novel coronavirus (COVID-19)

West Moreton Health would like to remind everyone how important it is to stay home if you are sick.

If you are experiencing any of the COVID-19 symptoms, no matter how mild, get tested and stay home until you receive a negative result.

For more information on COVID-19 please refer to:

COVID-19 resources for contractors

Site induction

West Moreton Health (WMH) employs contractors to perform specific tasks or services under the direction of WMH staff. A contractor (and their workers) may be engaged to perform operational services or consultancy services.

As a contractor you are required to:

  • be inducted onto all WMH facilities/site before you can commence work
  • renew your induction every two years 
  • sign into WMH facilities/sites and receive an identification card before starting work.


Before commencing work you are to:

  • state that you;
    • understand your Work Health and Safety responsibilities while contracted to WMH
    • agree to follow any reasonable directions provided in the interests of health and safety
    • will abide by any policy or procedure provided in the interest of maintaining a safe and healthy work environment.
  • abide by the dress standards procedure  when working at WMH Facilities
  • provide evidence of licences; certificates; authorisations for the work to be undertaken
  • undertake the General Evacuation Instruction checklist with your WMH Engagement/Contact Officer 
  • submit a notice of impacting activity form where required.

Note: All contractors and their workers must complete Part A of the Induction handbook - General Requirements of the Induction Handbook.

Contractors and workers undertaking building and maintenance work must also complete Part B of the Induction handbook – Site Requirements for Medium and High-Risk Building or Maintenance work.

The contractor and their workers must also complete Part C of the Induction handbook if the work requires entry to a WMH Mental Health Service and/or Secure Medical Wards at Ipswich Hospital or the Park.

 

Issue of contractor identification

When the induction documentation is confirmed you will be issued with:

  • an identification badge
  • keys and/or proximity entry cards.

Note: Keys and access cards must be returned before leaving site at any time, even if returning the same day.  Contractors must report any loss of keys or access cards immediately.  Any costs incurred will be passed to the Contractor.

After hours keys and access cards must be returned to Security at Ipswich Hospital and/or The Park.  At other facilities, after hours returns should be organised with the WMH site representative.

Contractor identification must be worn and visible at all times in accordance with WMH procedure for Employee Identification and Visitor/Contractor Sign in and Key Management.

 

Signing into site

All contractors must sign into the site immediately on arrival and before starting any work. Sign in locations, hours of operation, after hours information and facility contact details are as follows:


Ipswich Hospital - Maintenance Contractors

Sign in location:
Maintenance Office, Level 3, Tower Block

Operating Hours:
7am - 4 pm Monday to Friday

After Hours:
Security Office (key return green letterbox outside maintenance office or to security)
(07) 3810 1361

Contact: 
Facility Maintenance Manager/ Senior Maintenance Supervisor/ Project Manager or representative - (07) 3810 1263          


Ipswich Hospital - BTS Contractors

Sign in location:
Maintenance Office, Level 3, Tower Block

Operating Hours:
7am - 4pm Monday to Friday

After Hours:
Security Office (Key return green letterbox outside maintenance office or to security)
(07) 3810 1361

Contact: 
BTS Manager


Ipswich Hospital - IT Contractors

Sign in location:
Maintenance Office, Level 3, Tower Block

Operating Hours:
7am - 4pm Monday to Friday

After Hours:
Security Office (Key return green letterbox outside maintenance office or to security)
(07) 3810 1361

Contact: 
ICT Manager


Ipswich Hospital Pathology

Sign in location:
Level 5, Tower Block, Ipswich Hospital

Operating Hours:
24/7

After Hours:
Security Office (Key return green letterbox outside maintenance office or to security)
(07) 3810 1361

Contact: 
Laboratory Manager


The Park - Centre for Mental Health and Specialised Services

Sign in location:
Maintenance Office, Barrett Building, The Park

Operating Hours:
7am - 4pm Monday to Friday

After Hours:
The Park Security Office
(07) 3271 8202

Contact: 
Senior Maintenance Supervisor
(07) 3271 8479


Rural Hospitals

Sign in location:
Reception

Operating Hours:
by negotiation

After Hours:
By arrangement 48 hours prior to work

Contact: 
Manager of Operational Services, Facility Manager

Boonah Hospital (07) 5463 3301

Esk Hospital (07) 5424 4600

Gatton (07) 5468 4188

Laidley  0429 552 738


Ipswich Oral Health Services

Sign in location:
Reception

Operating Hours:
7.30am - 4pm Monday to Friday

After Hours:
By arrangement 48 hours prior to work

Contact: 
Administration Systems Co-Ordinator
(07) 3413 6750


Ipswich Health Plaza

Sign in location:
Facility and Fleet Management Office, Lower Ground Floor, Ipswich

Operating Hours:
7am - 3pm Monday to Friday

After Hours:
By arrangement 48 hours prior to work

Contact: 
Facility Coordinator
(07) 3813 6269


Goodna Community Health 

Sign in location:
Reception

Operating Hours:
8.30am - 4.30pm Monday to Friday

After Hours:
By arrangement 48 hours prior to work

Contact: 
Facility Coordinator (Plaza)
(07) 3813 6269


Gailes Community Care Unit

Sign in location:
Reception

Operating Hours:
7.30am - 5pm Monday to Friday

After Hours:
By arrangement 48 hours prior to work

Contact:
Administration Officer (Property and Operations)
(07) 3183 3600


 

General safety

The safety and wellbeing of staff, clients, contractors, visitors and suppliers are of fundamental importance in continually improving the quality of our healthcare services. Everyone has a role to play in staying safe. Contractors should familiarise themselves with the general safety requirements for West Moreton Health facilities.

Project Management

Contractors are classified into four categories according to the health and safety risks associated with their work/activities. These are:

  • Category 1 - Consultant, Professional Contractor
  • Category 2 - Low Risk Work Contractor
  • Category 3 - Medium/High Risk Work Contractor   
  • Category 4 - Construction Project Principal Contractor

A contractor work health and safety evaluation form  outlining the contractors health and safety management plan and risk management processes must be submitted for evaluation by a WMH Representative for all Category 3 and Category 4 work/activities.

Notice of Impacting Activity (NIA)

An impacting activity is any action that may disrupt the normal operation of the hospital or neighbouring sites or cause discomfort to patients, staff members or the general public. Examples of impacting activities include Infrastructure projects, significant maintenance activities in an operational area, isolation of hospital infrastructure services and environmental issues such as dusty and noisy work. A notice of impacting activity form is to be completed and communicated to the relevant clients/stakeholders when activities are likely to interrupt or disrupt the normal operation of the hospital /facility.

The contractor should work with the WMH contract manager/supervisor to consider how the planned activity will impact the business systems or service delivery in one or more areas. The contractor is to undertake a risk assessment of the proposed activity where there is likely to be significant impact on hospital operations and document the impacts and risks associated with the activity. 

Consultation with the relevant stakeholders is to occur during this process and the contractor is required to develop a treatment plan and control strategy to inform stakeholders of the impacts and the risk mitigation process to be implemented. 

As an indicative reference tool an NIA should be submitted where any one or more of the following may or will be affected during the activity.

Infrastructure Services Impact Clinical Services Impact Operational Services Impact Environmental Conditions
Electrical Patient Flow Fire Detection Noise and Vibration
Water/ Drainage Clinical Access/ Egress Fire Prevention Dust
Communications Pneumatic Tube (Lamson) Fire Egress Fumes
Medical Gases Medical Vacuum Vehicle Movement and Disruptions Asbestos Removal Work
Lifts Nurse Call Security System Restricted Access
Natural/ LP Gas Emergency Response/ Code Notification  
Other (specify)  

An application for notice of impacting activity form and associated Risk Assessments, SafeWork Method Statements, Work Instructions and/or Permits should be requested, endorsed and approved a minimum of 48 hours prior to commencing work.


Where emergency work is required the 48-hour period will be waived, however a Notice of Impacting Activity must still be submitted and authorised before the work is undertaken. 


Note: Sketch/drawing mark-ups of affected areas are highly recommended with NIAs to assist in clarifying the exact location of the work to be completed.
 

Permit to work

The permit to work system procedure (PDF, 567 KB) is an administrative tool to record and authorise planned works being conducted at West Moreton Hospital and Health Service where there is potential to impact on business continuity. It provides formal authorisation to ensure all elements of a safe work system have been considered and applies to works including infrastructure projects, installations, maintenance, alterations or repairs to assets.

The Permit to Work procedure applies to all staff and contractors, sub-contractors, consultants, labour hire workers and others engaged in work activities deemed high-risk at any WMH sites and locations. The permit details the work to be done and the precautions to be taken. The permits are issued, checked and approved by a WMH manager / supervisor competent to do so, and who is not involved in undertaking the work.

The Permit to Work system does not remove or override the need for compliance with existing standard work procedures and systems, and all workers involved with the high-risk task shall be consulted, inducted and trained in specific hazards, controls and safe work procedures.

Contractors are required to make an application for a notice of impacting activity form for work that is controlled under the Permit to Work procedure