GP Smart Referrals allow GPs to submit and track referrals to West Moreton Health via their practice software.
More information and registration
Expressions of interest
- Best Practice pack (PDF)
- Medical Director pack (PDF)
Support information
Technical support
Please call your internal IT support team or Smart Referrals statewide technical support line on 1300 478 439.
Training support
Training materials (user manuals, quick reference guides and videos) are available on the Smart Referrals website at www.health.qld.gov.au/smartreferrals.
System onboarding training will be provided once completed registration documentation has been received.
West Moreton Health support
Please visit our website for onboarding, training and downtime support information at www.westmoreton.health.qld.gov.au/refer.
Please contact WM-Smartreferrals@health.qld.gov.au or 3413 7200 for any queries regarding onboarding.
Registration forms
- Installation checklist (PDF)
- GP details form (DOCX)
- Practice PC details form (DOCX)
- Practice setup form (PDF)
- Service terms of access and use (PDF)
Training materials
Quick reference guides and manuals
- Best Practice naming error resolution (PDF)
- Downtime instructions (PDF)
- Privacy and confidential information FAQ (PDF)
- Quick reference guide (PDF)
- Quick start guide (Best Practice) (PDF)
- Quick start guide (Medical Director) (PDF)
- Support information (PDF)
- Troubleshooting (PDF)
- User manual (PDF)
Train the trainer materials
- Test training information (PDF)
- Trainer guide (PDF)
- Trainer guide (Practice Manager) (PDF)
- Training scenarios (PDF)
- Training staff checklist (PDF)